Celebrating ‘Aunt’ Mary: A Pioneer of Celebrity Answering Services

The legacy of Mary Printz, known affectionately as “Aunt” Mary, is celebrated for her significant contribution to the world of telephone answering services. In 1956, she founded the Belles Celebrity Answering Service in New York City, catering to a clientele that included major stars from film, stage, and influential political figures. Her service became a fixture for New York’s elite, with her offices resembling a theatrical backstage, adorned with framed autographed photos of the celebrities she served.

Aunt Mary’s influence extended beyond mere business operations. She was a pivotal figure in the lives of many, including her family. One notable moment was when her youngest sister received a personal dedication on an autographed photo from the acclaimed actor Robert Redford. Her connection to the arts also inspired the lyricist and playwright Adolph Green, who based the Broadway musical “Bells Are Ringing” on her life as an answering service operator. The show enjoyed a successful run before it was adapted into a film directed by Vincente Minnelli.

During its peak in the 1970s, Belles Celebrity Answering Service boasted a remarkable client base of approximately 600 individuals. While the advent of answering machines posed a challenge, many clients preferred the personal touch of a human voice answering their calls. This preference allowed Aunt Mary to remain actively involved in her business until her passing in 2009.

The telephone played a crucial role in the lives of those who grew up during the post-war baby boom. Many fondly recall the anticipation of receiving a call from a loved one, stretching phone cords for privacy, and engaging in lengthy conversations with friends. In the early 1980s, one newlywed reminisces about eagerly awaiting a call inviting her husband to join an adult hockey team. Even today, the charm of a long conversation with an old friend remains irreplaceable.

In a separate letter to the editor, another reader, Joanne Small-Greenall, expressed gratitude towards the travel industry for the support provided during her holiday travels. Accompanying her daughter, who is both wheelchair-bound and deaf/blind, she highlighted the professionalism of staff at Ottawa International Airport, Porter Airlines, and Orlando International Airport. Despite facing travel delays, the overall experience was positive and contributed to a more enjoyable holiday season.

Lastly, Denis A. Hotte raised concerns regarding the City of Ottawa’s handling of recyclable materials. He noted that while the city had anticipated potential taxpayer savings due to changes in the pickup process, there has been no corresponding reduction in property taxes. Hotte pointed out that the initial payments received by the city for recycling should have translated into financial benefits for residents.

These letters highlight personal stories and community issues, showcasing the diverse experiences and concerns of citizens. Readers are encouraged to share their opinions and ideas, contributing to the ongoing dialogue within the community.