Lumen Technologies Unveils Strategic Shift at Citi’s 2025 TMT Conference

Lumen Technologies, Inc. (NYSE: LUMN) presented a comprehensive update on its strategic transformation during Citi’s 2025 Global Technology, Media, and Telecommunications Conference held on September 3, 2025. Executive Vice President and Chief Financial Officer Christopher Stansbury addressed attendees about the company’s ongoing efforts to return to profitable growth in a rapidly changing market.

During the session, moderated by Jesse Davis from Citigroup Global Markets Inc., Stansbury emphasized the necessity of revitalizing the enterprise telecommunications sector. He stated, “We are taking what has been a very sleepy space, enterprise telecom, and digitizing it.” This approach mirrors the significant changes made in computing and storage by hyperscalers in previous decades, highlighting the urgency of adaptation in the face of increasing data demands and the rise of multi-cloud environments.

Stansbury pointed out that workloads are expanding and data is becoming more fragmented, making latency a critical concern. To address these challenges, Lumen is leveraging its extensive network infrastructure. He noted that the company possesses “the most advantaged enterprise network in the country,” which includes numerous existing routes and substantial capacity.

The strategic direction involves enhancing customer experience through digitization. Stansbury explained that Lumen is enabling customers to self-provision services on demand. He elaborated on the potential for creating an ecosystem where technology partners can integrate their products directly with Lumen’s network via APIs, thereby enhancing overall service delivery.

This initiative aligns with broader industry trends, as companies increasingly rely on cloud-based solutions and artificial intelligence to manage their operations. The shift towards a more digital and interconnected telecommunications framework is anticipated to position Lumen favorably in the competitive landscape.

As Lumen Technologies continues to navigate this transformation, stakeholders will be keenly observing how these strategies unfold and impact the company’s financial performance in subsequent quarters. The conference served as a pivotal platform for outlining Lumen’s vision for the future, underscoring its commitment to innovation and customer-centric solutions in a dynamic market environment.